This package of support services is designed to enhance your use of the Rocket Math Online Tutor. This will provide plenty of on-boarding, training, explanation and support for an exemplary implementation of the Online Tutor.
(1) One hour remote in-service training session with Dr. Don
Help your teachers get trained initially or get a refresher on the best use of the Online Tutor. This pays for a one-hour remote in-service training session with Dr. Don. You can schedule this on the RocketMath.com website. This is flexible and can address any issues you have experienced or are planning on using. The usual cost of this is $250 for the hour.
(2) Weekly check-in/training call with Rocket Math staff
You will be able to schedule a weekly Zoom call with one of the helpful Rocket Math staff. Usually you can set up a 15-minute call, but can be longer if needed. This will allow you to ask any questions or get trained on any aspect of how to use the Online Tutor. It can even be rotated among schools or staff for them to ask questions. This will be a great way to get help on troubleshooting issues or a way to brush up on training. This is obviously designed to be a resource and is not required every week.
(3) Certified Teacher Coaching (for 1 teacher) through 20 Zoom sessions
This is the Certified Teacher Program #3102 usually offered at the cost of $600. You choose the teacher on your staff to become Certified. In the first session we will explain how the Online Tutor works. Then in each of the 20 sessions, together we will watch a student of the teacher’s choosing do an Online Tutor session. The teacher will learn how the Rocket Math Online Tutor works and how it helps the teacher monitor what’s going on with the student. The final wrap-up session we’ll answer all your questions and get you posted as a Certified Rocket Math Teacher on our website.
(4) White Glove direct access IT help
We will give you a direct number to call to reach a member of the highly trained and exceptionally helpful Rocket Math staff to help you with IT problems. It’s not 24/7 but we are available during school hours on school days. Often we can explain or walk you through how to deal with IT issues that come up and fix it on the spot. Sometimes we will have to research the problem or we will have to fix a glitch. In that case we will take responsibility for getting it fixed and getting back to you with a solution.
***Note: Regular price is for up to 1,000 student seats. Larger accounts multiply price by (#of seats/1000).