Some

customers think they have subscription accounts because they previously purchased the old “lifetime license” to Rocket Math.  I fear there is a misunderstanding here.  The previous licenses were not “accounts.” They were pdf files that were permanently given to customers to save and keep and use forever. Once you downloaded the files they were yours to store and move and use, however you wanted for as long as you have them. That is the lifetime part. Not only have I not taken those from anyone, I don’t even have a way to do that.

Starting in June of 2015 I created a new website, which is a “filing cabinet on the web.” I then created a new 2015 version of Rocket Math with different shading and put that into the “filing cabinet.” I also collected the other programs I had created and put those into the “filing cabinet.” Then I began to sell subscription access to this “filing cabinet” full of new things. There’s an inexpensive “Basic” subscription (item #2000), for $29 a year, that accesses the same four operations as the original Rocket Math. Then there’s a “Universal” subscription (item #2001) that also includes all of the new programs, such as Rocket Writing for Numerals, Add to 20, Skip Counting, Factors, Integers and 10s, 11s, 12s in Multiplication and Division. The Universal subscription includes the basic operations and sells for $49 per year. Customers who start with a Basic subscription and want to purchase Upgrade to a Universal subscription can do so by clicking on upgrade next to their active subscription.

Something new.  The website, the new programs and the subscription access plan are all new and represent a very significant investment on my part to create. I think it is a much better way to give access to my curriculum. It allows me to update, correct, improve, and expand the materials without having to make customers pay or even do anything to access those improvements.  This has enabled me to devote full-time to developing Rocket Math curriculum and servicing my customers.

Customers who previously purchased licenses, already have the files for the basic operations that they own for life. However, if they would like to also purchase a subscription to get access to the “filing cabinet on the web” then I am offering that annual subscription to them at a discounted price. The way I am offering the discount is individually. I will personally check the old files to see if the customer is listed as a previous license holder, and then I will give them a $10 off coupon.  This is enough to get the basic subscription for 3 months free.

Hopefully, this clears up any misunderstanding about the difference between the old licenses and the new subscriptions.