(G) Re-roster buttons to fix ClassLink District accounts

ClassLink “District” accounts* do not update automatically.

If you are in a  ClassLink District account you’ll see it under “SSO Designator” at the top of the dashboard (as above).

ClassLink District accounts do not update when new students enroll automatically.  ClassLink has not created that function yet. 

But you can update your own account easily.

Owners or co-owners should choose the “Request ClassLink Data Rostering button that will update their entire District account.

Teachers and School Managers should choose the “Re-roster” button instead.

Re-rostering is to be done for the specific school or teacher who has an incorrect roster.  Re-rostering can be done either by the school manager or teacher who notices the problem (#1 below), or can be done by the owner for them (#5 and #6 below).

(1) Re-rostering your own class or your own school

If you are a Teacher Mgr or a School Mgr you can re-roster your own class or your own school.  Scroll down to the buttons on your dashboard, you will see the Re-Roster button (above). This will re-roster only your class (or if you’re a School Manager, only your school).  Use this if your roster is not complete because you’re missing a student or students.  This can be used to re-roster components of an account, without any disruption of users on the account.  It will only take a few minutes and your missing student(s) should be rostered.

(2) Re-rostering a section in your account

If something is incorrect with only one of your sections or one of your teacher’s sections you can re-roster it.  Go to the Sections tab of the admin account and look for the section you wish to re-roster. Click on the “Re-roster” button.  This will re-roster only that section and will not disrupt anyone else.  It will only take a few minutes.

(3) Re-rostering one of your students under Individual Action button

If you have a particular student who is not connected to the right teacher or the right section you can re-roster that student. Under Individual Actions button for that student, on the pull-down menu you will see a “Re-roster student” line item (see above). That will fix the rostering for that particular student.

(4) Re-rostering several of your students under the Bulk Actions button

To re-roster several students in your account, you’ll first have to select the ones you want to re-roster.  Under the Bulk Actions button after selecting multiple students, you will see a “Re-roster selected students” line item (see above). That will fix the rostering for those students without disrupting anyone else.

(5) Re-rostering a Teacher Manager who is in your account

If you as the owner or school manager has one of your teachers complaining that their roster is incorrect, they can re-roster it themselves by method (1).  Alternatively,you can re-roster just the students of the complaining teacher by using the “Re-roster” button (see above) in the complaining teacher’s row on the Teacher Manager page.

(6) Re-rostering a School in your account

If one of your schools complains that their roster is incorrect, the School Manager can re-roster themselves by method (1).  Or you can re-roster just that school’s students by going to the Schools tab and then using the “Re-roster” button in that school’s row of the Schools page (pictured above).

*Library accounts (Clever or ClassLink) re-roster automatically upon login

If you have this kind of account, it will say so at the top of the dashboard.  In these accounts, re-rostering is automatic every time you log into your account.

Here’s how to do that:  https://www.rocketmath.com/online-tutor-knowledge-base/h-update-your-clever-library-roster/    Be sure you have logged out, and then when you log back in again, the account will be re-rostered with the latest info from Clever or ClassLink.