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## FAQs on How to buy, access and manage a Worksheet Program subscription

Please bookmark this page, you’ll need to refer to it more than once.  If you can’t find the answer here, shoot Dr. Don an email don@rocketmath.com

Here the link to the answers to a different set of FAQs on How to implement Worksheet Program: teaching directions

There are two levels of the Worksheet Program Subscription, Basic and Universal. With a Basic Level subscription you only have access to the blue [BASIC] drawers, you do not have access to the drawers with the red titles.

Rocket Math began its life as just the four basic operations of add, subtract, multiply and divide, with just the 0 through 9s facts.  So that is the Basic Level subscription, which also includes the Forms and Information “drawer.”  The Basic Level subscription contains all the worksheets you need to run the program.  In the filing cabinet, the “drawers” with blue titles that say [BASIC] contain the worksheets for the basic operations, which you can open and print out. (See the blue arrows pointing to them in the picture?)  Each operation goes A to Z, and if you never want to do anything but that, then you can choose the Basic Level.  The Basic level is around 40% less expensive than the Universal level subscription.  Within the Basic Level is a one-year Individual subscription, and multi-teacher subscriptions.

Go to this Subscription comparison page to make your choice.  Both levels are displayed on the page.  The Basic level options are shown on the right in yellow. The Universal level options show in the blue panel on the left. You can order from the Subscription Comparison Page by clicking on what you want and it will take you to the ordering page.

### The Universal Level Subscription–lots more than the Basics!

Dr. Don has been busy in the last ten years creating additional program that follow the Rocket Math procedures–meaning that students can be in these other programs and work in them following the same process as students who are in the basic operations.  There are many more programs, in addition to the basic four operations, in the Universal Level Subscription. These programs are in the red-titled drawers in the filing cabinet[If you have a Basic Level subscription, when you try to print out one of the worksheets in the red-labeled drawers it will tell you that you need a Universal Level subscription to access those worksheets.]

What do these programs address?  On the Subscription Comparison page are links to pages describing each of these programs which will open in a new tab (so you can find your way back here).  Each page tells you what the program is for, as well as showing you a picture of the worksheets that students will use.

Kinder level skills.  Pictured here is the final worksheet (of 72 in the Learning Track) for Rocket Writing for Numerals.  This is a program for helping little ones learn to write numbers, correctly, efficiently, quickly and legibly.  It is great for Kindergartners or for the start of first grade.  There are also a Beginning Numerals (counting) and Conceptual Addition for kindergarteners.

Additional numeracy skills for quick learners.  At each grade level there are additional programs that students who quickly master the basics can do during Rocket Math practice time.  Whether it’s Skip Counting, Fact Familes, Fractions, or 10s, 11s, 12s facts these optional programs build numeracy skills for students who have learned the basics.

Advanced Middle grades math.  At the opposite end of the curriculum from Rocket Writing, we have a program for practicing Mixed Integers (adding and subtracting positive and negative numbers) which many middle school students find challenging.  That program includes short online video lessons for each type of problem the students learn to solve. We also have equivalent fractions and factoring.  If you are a math teacher of middle grades, you have some students who know their basic facts and some who do not.  These Universal programs at the upper end of the curriculum are excellent for students who already know the basic facts to do, while the ones who still don’t know the multiplication facts can work on those basics.  Ten minutes a day, but everybody has something at their level.

Spelling too!  You might notice at the bottom of the list, Dictating Sentences (Rocket Spelling).   This is a spelling practice program Dr. Don put together to help improve spelling during writing activities.  Many students learn to spell well enough to “pass” a spelling test, but can’t quickly and fluently spell words when they are busy writing.  This program works like Rocket Math, in that there’s paired practice with a partner.  Each student can be placed at the level of success and practices spelling words they know in dictated sentences ten minutes a day.  If you have twenty minutes you can devote toward spelling (or time during a writing block) this will help students be able to write more easily and fluently the most common words they need for writing.  Dr. Don believes in helping students develop ease and fluency with all academic skills.

The Universal level is around 40% more expensive than the Basic level subscription.  Within the Universal Level is a 60-day trial, as well as one-year subscriptions for an Individual or Multi-Teacher subscriptions.

You can order the Rocket Math Worksheet Program from our signup page here.

To choose the level, you should know that the Basic level only covers 4 Learning Tracks: add, subtract, multiply, and divide (0s-9s).

The Universal level includes the four basic Learning Tracks and over 25 additional Learning Tracks, everything from Beginning Numerals to Positive and Negative Integers.   Explore the Universal list of Learning Tracks here.

If you are unsure of this program, try the initial, 60-day trial of the Universal Level.

All other subscriptions are all for 1 year.  After deciding between Basic and Universal, the only other decision is how many teachers will need access to the program.  There are subscriptions for Individual teachers, for 3 teachers (plus the subscriber), 6, 20, and 50 teachers. We have the availability of 100 and 200 and 400 teachers only in the Universal Level.

Next enter the information about who will be the Subscription Manager.  It can be yourself or you can choose someone else.

Then you add this to your cart.  You can then choose other Rocket Math products or proceed to checkout to pay.

We accept PayPal and credit cards.  We accept Purchase Orders only from schools, only for \$60 or more, and we expect that entering the PO number means it has already been approved for payment.

You then are asked for identifying information including your name and email address.  That email address is the main identifier of this account and must be used to access the account in the future.  You use that email address and the password you create to add teachers, renew, upgrade, etc.  Don’t forget it!

## WP.3) How do I login to my Worksheet Program subscription?

Start at rocketmath.com homepage.  Find LOGIN CENTRAL in the upper right corner of the Rocket Math homepage.

Pull down to “Worksheet Program” and click on it.

You’ll see this dialog box titled “Worksheet Login.”

If you get into the File Cabinet you’ll see this screen.

If you see the word “Logout” as an option in the upper right corner you know are logged into your subscription.

Password not working.  If you do not see the above and it does not work then you entered the password incorrectly (try it again) or you aren’t remembering it correctly.  If it really isn’t working then click on the “reset Password” link. (Do you see it outlined in red in the login screenshot above?)

That will give you a dialog box in which to enter your login email.

Email not working.  If when you try to set your password, you enter an email address that is not subscribed, you will get the dreaded pink pop-up saying “ERROR: A user could not be found with this email address.”  If this happens, first make sure you typed it in correctly.  Try it again, if you think you’re right.   [Suggestion: Stop and think about whether you might have subscribed with a different email address than this one.]

Note: Sometimes customers accidentally entered their email incorrectly when they first signed up.  Then when they try to get back in with the correct email, it won’t work.   That’s tricky to find but we can help you with that by looking the account up using your first and last name.

You can always ask us for help.  Email assistance@rocketmath.com with your first and last name and school and let us know it is for the Worksheet Program.  We will be able to locate your account for you.

### Go to the Subscription Manager page.

When you login to your Worksheet Program subscription account you are taken to this File Cabinet page with the large blue section at the top. The link to the Subscription Manager page is outlined in yellow in this picture.  Click on the Subscription Manager link to, well, manage your subscription.  The “drawers” below are the working parts of the filing cabinet.

If you don’t see the “Subscription Manager” link at the top, then you are not really logged in.  If the middle link on the page says, “Preview Subscription Files” then you are NOT logged in.  You’re in the preview page.  On the upper right of the preview page click on “Subscription Login” to login to your account.  Then you will get into the virtual File Cabinet and you can click on the “Subscription Manager” link.

### In the Subscription Manager page.

Above is what the Subscription Manager page looks like.  Below the details is the Renew Button.

When you click the Renew Button, you are taken to a page like this to renew your subscription. You use this if you want to change your subscription too.

### Your existing subscription shows at the top of the page.

Customers tell us they can’t remember what they had before, so we display it at the top of the page.  That way you can choose the same thing again if you want.  Or you can choose something different.  You’ll have three choices to make.

## (1) Choose Level: Basic or Universal

Rocket Math began with just four basic Learning Tracks: 0s-9s in add, subtract, multiply or divide.  That’s the Basic Level.  In the last decade Dr. Don has added an additional 24 learning tracks to the Universal Level.  Click here for info about what all is available at the Universal Level.  Rocket Writing for Numerals, Conceptual Addition, Skip Counting, Fact Families, Identifying Fractions, 10s-11s-12s, Factors and Primes, Computation skills, Integers and many more.

## (2) Choose number of teachers: 1 to 200

The Worksheet Program is housed in a virtual filing cabinet from which teachers print the worksheets.  How many teachers want to have access to that virtual filing cabinet?  We have individual subscriptions for 1 teacher.  For multiple teachers to have access we have subscriptions for 3, 6, 20, or 50 teachers in both Basic and Universal Levels.  The Universal Level also includes subscriptions for 100 or 200 teachers.  You just click on the box for the number of teachers you want to give access.  The price is shown for you.

## (3) Choose when you want your subscription to begin.

You have three options, click on the one you want.

(1) Renew when the existing one expires.  This option just keeps it rolling with the existing starting and expiration dates.  We include the starting and ending dates of the existing subscription to help you decide.  If you’re not making any changes, this is the option for you.

(2) Start immediately.  If you’re changing your subscription (adding more teachers or upgrading to Universal) and people want access today, then choose this option.  We’ll automatically give you a discount for any unused portion of your existing subscription, so you won’t waste money.  You will get your new subscription immediately.

(3) Start on this date.  You can click on the calendar and choose the date you want your annual subscription to renew.  Choose this if the current renewal date is not convenient for you.  Most people want the renewal to come just before school starts.

## Before adding the subscription to your cart, make sure Subscription Manager info is correct

Your existing subscription Manager name and email should show up here. Make sure it is right or make a change if needed.  Then click on Add to Cart and proceed to checkout.  The Subscription Manager is the one responsible for inviting additional teachers into the account.

## Checkout.

Fill out your Billing Details.  If you are logged into a shopping account they will be there for you.  If you have ordered before you can login to your shopping account from LOGIN CENTRAL in the upper right corner of the website.  You can choose to pay with a credit card, PayPal, or if you have an approved PO number you can enter it.  POs are accepted only from schools or school districts and only for a minimum of \$60.

## WP.5) How do I print worksheets and forms from the Worksheet virtual filing cabinet?

You will be taken to our Filing Cabinet on the web.  Looks like this.

The different Learning Tracks are in what we call “Drawers.”

The drawers with the red titles are part of the Universal Level subscription.  You can preview them with a Basic Level subscription, but you can’t print them out.  Yes, there is a spelling program there that Dr. Don created.  Also, Rocket Writing for Numerals and many more.

The [BASIC] drawers have the blue titles include add, subtract, multiply and divide 1s through 9s facts.  These four programs are the basics that all students need.

The first [BASIC] drawer is the Forms and Information Drawer.  Most importantly this drawer  has the four forms you have to print out for every student to get started: The Rocket Chart, the Writing Speed Test, the goal sheet and the Individual Student Graph.  There are optional forms you may want to use including forms for keeping track of student progress other than on the Rocket Chart.  It has the Teacher Directions.  It includes the FAQs and the chapters of the Administrator Handbook.

Open the right drawer in the filing cabinet.  To choose what to print, you begin by opening a drawer you wish to print from.  For example here is the Addition (1s-9s) drawer.  You can see the practice pages that the students use.  There is a booklet of all the pages A-Z.  There are also individual pages.  There are the Two-Minute timings you use for progress monitoring.  There are the answer keys, which are only in booklet form because that is the best way to print them out (on colored paper) and give them to students.  There are Placement Probes if you have upper grade students who may know some of the facts already.

There’s also a document showing the sequence in which the facts are learned, letter-by-letter.

In the pictured example, the user clicked on “F” in the Practice pages.  As you see in the picture, the document will pop-up, pretty much full size.  You will have to hover in the upper right corner to see the print icon.  See the red arrow pointing to the printing icon.  When you see it, then click it to get it set for printing.

Two-up printing is enabled for all the basic student practice pages.  Customers have asked for the ability to print these worksheets two-sided.  So you’ll see that the practice pages are set up like the picture to the right.  If you choose two-sided for printing you’ll get the same worksheet on both sides.  Set it to print 60 copies two-sided and you’ll get 30 sheets of paper with the worksheet on both sides.

Print to your school’s copy machine.

Note:  You can print worksheets from your phone!  If you bookmark the filing cabinet on your phone and connect your phone to your school’s copy machine, you can print from your phone.  It is far better than having to stand at the machine and copy from a hard copy.

You are now subscribed to a multi-teacher Worksheet subscription and you are in charge.  That makes you responsible for seeing that your colleagues get signed up for their subscriptions so they can access the Rocket Math filing cabinet.  We know it’s a big ask, but we think you’re up to it.

## Setting Up Teacher Accounts-Video

Here are quick video instructions.  Pictures can save you a lot of reading!

## Setting Up Teacher Accounts-Written instructions.

The dashboard of your  account page looks like the picture here.

Go to the Manage Subscription tab and see this screen.

Click on the Manage Teacher button. Once there, you’ll see three options for how to get everyone else access to the Rocket Math filing cabinet.

## Option #1 Invite Teacher

Click on “Invite Teacher” to get started The Invite Teacher option is easiest.  You simply put the email addresses of the teachers you want to invite, separated by commas, into the form and send the invites.

The link brings them to this “Teacher Join Form.” They enter their name and create their own password. Then they have access to our virtual filing cabinet.

### Invite teacher email skipped

You may get this message, “Teacher XXX is skipped from invitation because it is already a Teacher or Manager in some other account.”  Their previous account will need to be deleted, even if it has expired, before you can invite them into your account.  Please contact assistance@rocketmath.com for us to do that.  Let us know the name and email address of their old account and we will delete it, then you can invite them to your account.

You can choose the Add Teacher option if you want to do the work yourself. You click on the Add Teacher button and enter the required information

Note: Same issue as above if the teacher is already in the Rocket Math Worksheet system.  You can’t add them until their old account is removed by assistance@rocketmath.com

Then you just repeat this process for the other teachers you wish to add.   I’m kinda thinking that sending them all an email with a link to sign themselves up sounds a lot easier.  Just sayin’

## Option #3. Import teachers–for large numbers of teachers

This will import your teachers and set up their accounts using a CSV spreadsheet. Please, begin by downloading our sample CSV file.  This way you will fill in the information in the exact format the system is expecting.  Open the “sample_teacher_import” file from your browser.

Replace the fake data with your teachers’ email addresses, their first names, their last names, and passwords (that you create for them). Save that file somewhere on your computer where you can find it again.

First, click on the “Import Teacher” button.  You will be taken to browse for the file you just saved on your computer.  Select your file and click “Open.”

You’ll come back here, and when you see it, click on the “Import Now” button.  Wait for it.  Then, if your import was successful, you’ll see a notification similar to this.