2.B) How to add seats or renew a subscription

No gotcha’s on the free trial.  It just ends unless you take action.  If your current subscription is the free trial, it expires when it’s over.  If you do not choose to renew your subscription, that will be all there is to it.  

To add seats or renew your subscription follow these 4 steps. 

Step 1. Choose your action (either add seats or renew).  

ADD SEATS.  You can choose to add seats to your current subscription even if it is during the free trial.  If you want more seats now, then you’re adding seats, and that will be immediate.

OR RENEW YOUR SUBSCRIPTION.  If you’re at the end of the free trial, then to continue you must renew.  If you are renewing, then your next subscription will begin when the current one ends.  You can have a different number of seats than you do now, but that won’t take effect until the next subscription begins.  If you want more seats now, then you have to choose to “ADD SEATS.”

Step 2.  Choose the number of seats desired.

If you’re adding seats to your current subscriptions, enter the number you wish to ADD.  If you’re renewing your subscription, enter the TOTAL number of seats you want.  Pricing will be shown for whatever you choose, but is fairly simple.

One to 19 seats cost $3.89 each per year.

20 to 99 seats are $2 each per year.*

100 or more seats are $1 each. **

You can play with different amounts in the “number of seats field” and it will show you the price.

Step 3. Choose your payment method. 

Choose among four options.  PayPal or credit cards for individuals. There are two options for schools, who use Purchase Orders.  See below.

Step 4.  You are not done until you click the green “Make Purchase” button.   

(Option 1) PayPal–you’re welcome to use this if you have such an account.  If you use Pay Pal you are familiar with how it works.

(Option 2) Credit cards–this operates through Stripe.com. It will ask for the email of your account–so we can credit the payment to the right account.  Then it will ask you for your credit card number and verification info.  You will be charged as soon as it goes through.

Purchase orders–only schools are allowed to use Purchase Orders and there is a minimum order of $49.   There are two options, depending upon whether you (Option 3) already gotten an approved PO or (Option 4) need someone to create one for you.

(Option 3) If you already have an approved PO.  When you click Option 3, the purchase order fields open up.  All the fields in the PO section need to be completed (except the 2nd Street Address) in order for this to go through.  We take that information and create an invoice in QuickBooks which we send to the person you say should get it.  The invoice is due in 30 days. Putting in this PO number means you are promising that such a PO has been approved and for the amount you are incurring.  Be sure to hit the green button when done.

(Option 4) You need a PO to be created by someone else in your system.  Choose Option 4 and you can input the email address of the person who can approve or create a Purchase Order, and the system will automatically send them an email with the ordering info details they need to create a PO.  It will tell them the number of seats you set in #1, and the price, etc.  We’ll start your subscription assuming they will approve and send us a PO.  Obviously if they don’t approve or don’t send it to Rocket Math, we will suspend your account.  Be sure to hit the green button when done, so the email goes to the person who can help you generate the PO.

We can create quotes for you, if the above email doesn’t work in your system.  Just let us know.

*  20 seats are less expensive than 11, so don’t order 11 to 19.

** 100 seats are less expensive than 51, so don’t order 51 to 99.

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