Four steps to get back into your account with a new password
There are 4 steps to get logged in if you haven’t done so since August 2017, or if your password doesn’t seem to work. We have changed the look and location of the login screen. You can access it from the top of the Rocket Math home page.
Step 1: Get to the login screen and click on “Reset Password.”
You can click on “Teacher’s Subscription” on the blue bar, or hover and pull down to “Login,” or click on “Subscriber Account” on the orange bar. All of them will take you to the “Login to your Account” screen pictured here. (We had to change everyone’s password in August with the new system, so your old password won’t work, so step one is to change it.)
The good news is all you have to do is click on Reset Password and it will take you to a screen where you can request a Password Recovery email.
P.S. You don’t even have to enter your email address on this screen–but you probably already did, so don’t worry about it.
Step 2: Request a password reset.
The Reset Password request asks you to tell the system where to send the Password Recovery email. So fill in that box with your email address and then hit the button “Send me the Password Recovery email.”
Step 3: Open the email and Reset your Password.
You’ll get (pretty much instantly, so you don’t have time to go refill your coffee) an email entitled Rocket Math: Password Recovery that looks like this. It gives you a link to go to a place where you can enter a new password.
P.S. Hint: This new system doesn’t know your old password, so you can use it again, which I highly recommend, if is is one you can remember.
Step 4: Go back to the “Login to your Account” screen and login.
Now you go back to the Rocket Math home page and click on “Teacher’s Subscription” on the blue bar, or hover and pull down to “Login,” or click on “Subscriber Account” on the orange bar. All of them will take you to the login screen where you enter your email (as username) and new password.