HELP: answers to all your Rocket Math Online Game questions.

Please bookmark this page, you’ll need to refer to it more than once.  If you can’t find the answer here, call Dr. Don at 888-488-4854 or shoot an email to [email protected]

Step 1: Create an Account

It’s FREE to register for an account.

Go to

You will see this dialog box that asks you for your

first name, last name, email address, and asks you to make up a password and then confirm it.

Then click REGISTER and you’re done.

Now get some seats and start your free trial.



HINT:  Bookmark this site!

You have to come back here to this admin page and login.  You come here to set up and administer your online game subscriptions.  (Don’t go the main Rocket Math site and try to login there.)  You should see this white box on the starfield when you are trying to login.

GREEN FEEDBACK BUTTON By the way, note the green feedback button at the extreme right hand side of the screen.  That’s for reporting any bugs you run into–it goes directly to the technical staff.  Please take advantage of this way to quickly report technical snafus.  And, no, this is not where children go to play the game.  That’s at

Login to get into your account.  First make sure you are in the right place–the white box surrounded by the starfield at Then put in your email address and then your password.  Then click on LOGIN (you already registered for an account.)

If you can’t get into your account. If that does not work then you need to hit the “Forgot Your Password” link (see it at the bottom there?).  Then a new box will pop up and ask for your email address.  Fill that in and click on SEND PASSWORD RESET LINK.  Then go to your email and look for the email titled: “Rocket Math Online Game–Reset Password.”  Open that email and click on the RESET PASSWORD button a little ways down.  Up pops a box that looks like the initial login box–just enter your email and then do the password you want two times.  Hit the button and you’re all set.

Did I suggest that you Bookmark the admin page?   Oh, I guess I did already.  Thanks.

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Step 2: Set up first your free trial and then your subscription

No charge for the free trial (no auto-renew, no gotcha’s).

This will not auto-renew.  When the free trial is over, to continue you’ll have to go into your account and set up the next subscription.  Here’s information (that may not be apparent) about how to set up the free trial for an Online Game subscription.

You began by registering.

First I am assuming you already registered your name and email address at for a free account at the Rocket Math Online Game. If you haven’t do that now.

You then had to verify your email address, by clicking a link on an email we send to you.

The next step is to to set up the seats and assign the logins for your No risk free trial.   

Step 1. Welcome to the Online Game Free Trial: Set up seats

Start by going to the admin page and logging into your account:

You should see the welcome pop-up shown here. You can set up as many or as few seats as you’d like for your free trial.  Choose generously–they’re free.  You will NOT be able to change the number of seats until you arrange the number of seats for your year’s subscription.

Hit the green “Set up Seats” button to make it happen.

Step 2. Assign student logins to your seats.

After you have set up seats, and before you have assigned student logins to any of those seats, this dialog box should pop up.  [If it does not popup automatically, hit the button on your dashboard that says “+ Assign Student Logins” and it will popup.]

Create logins for up to 30 seats, by…

(1) creating a username* and

(2) creating a passcode* for each student.

(3) selecting the Learning Track**

(4) selecting the Teacher Mgr.*** you want for each student.  Note: If you haven’t added any other Teacher Mgrs to your account then it automatically goes to you and there’s no one to select. 

(4) When you are done, click the green button that says,    “+ Assign the Student Logins below to the seats.”

That’s it!  Your students can now go to  and use their logins to begin playing the game.

There will never be a charge until you ask for it.  When your free trial expires we will save the student progress. To continue the subscription you will have to go into your Account/Payments/Renew page to set up the next subscription.

Additional notes

*Keep usernames and passcodes simple, because your students have to enter them each time they play!!  Remember, we have promised not to collect any PII (Personally Identifiable Information) on your students, so to be confidential make up usernames that helps you as their teacher to know who is who, but does not reveal their personal identity to an outsider.

**Click here to find out more about Learning Tracks.

*** Click here to learn more about how to add more Teacher Mgrs.

More than 30 seats?  You may set up more than 30 seats in your free trial but you will have to use a CSV  file to enter the student logins.  To reach that page (after setting up the seats), click outside the Welcome popup and it will take you to your dashboard (behind the pop up).  There you can see the     + Import Students Logins From CSV button and use it.  You’ll probably need to look at the directions for that here: 

No gotcha’s on the free trial.  It just ends unless you take action.  If your current subscription is the free trial, it expires when it’s over.  If you do not choose to renew your subscription, that will be all there is to it.  

To add seats or renew your subscription follow these 4 steps. 

Step 1. Choose your action (either add seats or renew).  

ADD SEATS.  You can choose to add seats to your current subscription even if it is during the free trial.  If you want more seats now, then you’re adding seats, and that will be immediate.

OR RENEW YOUR SUBSCRIPTION.  If you’re at the end of the free trial, then to continue you must renew.  If you are renewing, then your next subscription will begin when the current one ends.  You can have a different number of seats than you do now, but that won’t take effect until the next subscription begins.  If you want more seats now, then you have to choose to “ADD SEATS.”

Step 2.  Choose the number of seats desired.

If you’re adding seats to your current subscriptions, enter the number you wish to ADD.  If you’re renewing your subscription, enter the TOTAL number of seats you want.  Pricing will be shown for whatever you choose, but is fairly simple.

One to 19 seats cost $3.89 each per year.

20 to 99 seats are $2 each per year.*

100 or more seats are $1 each. **

You can play with different amounts in the “number of seats field” and it will show you the price.

Step 3. Choose your payment method. 

Choose among four options.  PayPal or credit cards for individuals. There are two options for schools, who use Purchase Orders.  See below.

Step 4.  You are not done until you click the green “Make Purchase” button.   

(Option 1) PayPal–you’re welcome to use this if you have such an account.  If you use Pay Pal you are familiar with how it works.

(Option 2) Credit cards–this operates through It will ask for the email of your account–so we can credit the payment to the right account.  Then it will ask you for your credit card number and verification info.  You will be charged as soon as it goes through.

Purchase orders–only schools are allowed to use Purchase Orders and there is a minimum order of $49.   There are two options, depending upon whether you (Option 3) already gotten an approved PO or (Option 4) need someone to create one for you.

(Option 3) If you already have an approved PO.  When you click Option 3, the purchase order fields open up.  All the fields in the PO section need to be completed (except the 2nd Street Address) in order for this to go through.  We take that information and create an invoice in QuickBooks which we send to the person you say should get it.  The invoice is due in 30 days. Putting in this PO number means you are promising that such a PO has been approved and for the amount you are incurring.  Be sure to hit the green button when done.

(Option 4) You need a PO to be created by someone else in your system.  Choose Option 4 and you can input the email address of the person who can approve or create a Purchase Order, and the system will automatically send them an email with the ordering info details they need to create a PO.  It will tell them the number of seats you set in #1, and the price, etc.  We’ll start your subscription assuming they will approve and send us a PO.  Obviously if they don’t approve or don’t send it to Rocket Math, we will suspend your account.  Be sure to hit the green button when done, so the email goes to the person who can help you generate the PO.

We can create quotes for you, if the above email doesn’t work in your system.  Just let us know.

*  20 seats are less expensive than 11, so don’t order 11 to 19.

** 100 seats are less expensive than 51, so don’t order 51 to 99.

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Step 3: Assign Login info to Students’ seats

Choose from twelve Learning Tracks

In the Rocket Math Online Game every student needs to be started in one of the operations or Learning Tracks. A student’s Learning Track can be changed at any time**, but one must be chosen to begin with.

Entering up to 30 students on the pop-up

If you are entering the Student Login with the popup, you can use the pull down menu to select a learning track, for each student as illustrated. You can then assign a different learning track to each student.

Entering more than 30 students using a CSV file

If you are entering the Student Login using the csv method of entry you’ll be using the template we provide.  In column C do NOT enter the names of the learning tracks.  You must enter a number for each Learning Track in column C. The template gives you the numbers at the top of column C.  The learning tracks are numbered as follows.

  1. Addition 1s through 9s
  2. Subtraction 1s through 9s
  3. Multiplication 1s through 9s
  4. Division 1s through 9s
  5. Fact Families (+, -) to 10, ex.4+6, 6+4, 10-4, 10-6
  6. Fact Families (+, -) from 11, ex. 5+6, 6+5, 11-6, 11-5.
  7. Add to 20, example 13+4, 4+13,
  8. Subtract from 20, example 15-3, 15-12,
  9. Multiplication 10s-11s-12s,
  10. Division 10s-11s-12s.
  11. Fact Families (x, ÷) to 20, example 4×5, 5×4, 20÷4, 20÷5
  12. Fact Families (x, ÷) from 21,example 3×7, 7×3, 21÷3, 21÷7

You can click this link to see a google document showing all the problems learned in each of the Learning Tracks. Click to see the problems in the tracks.

Considerations, or what to choose when?

Begin with the basics. The four basic operations are most important and typical expectations is one of those per grade level, so

  • 1st grade: Addition,
  • 2nd grade: Addition then Subtraction,
  • 3rd grade:  Multiplication, then go back to Addition and Subtraction,
  • 4th grade and above:  Multiplication then Division, and then going back to get Addition and Subtraction if those haven’t been learned.

Fact Families (+, -) is another way to learn basic Addition and Subtraction Facts.

  • 1st grade: (5) Fact Families (+, -) to 10.
  • 2nd grade: (6) Fact Families (+, -) from 11.
  • You can choose Fact Families instead of the basic addition and basic subtraction fact Learning Tracks.
  • Optionally, Fact Families is also a good way to review for students who have already learned the basic addition and subtraction facts in first or second grade.

Fact Families (x, ÷) is another way to learn basic Multiplication and Division Facts

  • 3rd grade:  (11) Fact Families (x, ÷) to 20.
  • 4th grade  (12) Fact Families (x,÷) From 21.
  • You can choose Fact Families instead of the basic multiplication and division fact Learning Tracks
  • Optionally, Fact Families are useful as a review for students who have already learned the basic multiplication and division facts in 3rd or 4th grade.

Make sure your students have worked through the expected basic operations for their grade level BEFORE doing any of the optional Learning Tracks.

Optional Learning Tracks–for students who have finished the basics. (7) Add to 20 and (8) Subtract from 20 are additional problems that the Common Core feels should be committed to memory. They are composed of facts you can figure out if you know the basic 1s through 9s facts, but can be learned AFTER the basics are learned, if there is time in first or second grade. They should not be assigned until after the student has mastered the basic 1s through 9s addition and subtraction facts.

After students learn the basic 1s through 9s multiplication facts, if there is time, they can move on to 10s, 11s, 12s. After basic 1s through 9s division facts are learned (and all the other basic operations are learned) then the 10s, 11s, and 12s are a good use of time.

**See “How to change Learning Tracks” in the FAQs and Directions document.

If you just have to assign logins to your own students, you can simply assign login information to seats by typing them in (up to 30 seats at a time).  If you don’t automatically get the pop-up, in your dashboard click on the teal button that says + Assign Student Logins.

Up pops this dialog box with an empty row for each unassigned seat, ready for the logins for each student.

CREATE  a simple username for each student. It only has to be unique to your school or family, so make it simple and easy to enter.**

Please note: We do not want to collect personally identifiable student information, so you see there’s no place for the student’s name.  Be sure your usernames help you remember who goes with which username.  You do need to know that, but we don’t!  Thanks.

CREATE a short student passcode for each student.

Your Account number is already filled in. Your students will enter that as they login.

SELECT  one of the 12 Learning Tracks from the pull-down menu (see it in the picture).  Most people start with Addition or Multiplication.  If you need help choosing a Learning Track, you can go to this  section in the directions about the Learning Tracks for help deciding where to start.

You’ll see your name already set up as the Teacher Mgr if you are a Teacher Mgr or if you are an owner with no other Teacher Mgrs–then you’re it.

After you have entered as many as you want, please hit the green button     + Assign the Student Logins below to the seats  Then your students will be ready to login with the credentials you have just created at and begin to play.

Export login list.  To help you keep track of the logins you’ve created you can click on the gray box (next to the green Assign the student logins…” that says,  “Export login list.”  That will give you the list of the logins you just created.

Better yet, if you want a COMPLETE list, go back to your dashboard and click on the “Export Students” button.  That will give you all the logins you have created for your account.  That has the advantage of having an empty column entitled “Student Name” where you can type in their names to keep a copy for your own records.  We don’t record that information on our website, but you’re welcome to save a copy for yourself.

**BE KIND.  Your child has to enter the username, passcode and Account number every time they login to play.  So be kind and make these short, easy to remember, and easy to type in.  Initials or nicknames for username, a short word or 3 or 4 digits for a passcode would work great.

The person who first sets up the account is the owner (probably you).
The owner is automatically the first teacher.  The owner will always be able to see ALL the students in the dashboard and can review everyone’s progress.

If you need help, as owner you can set up additional people as Teacher Mgrs to help manage the seats.

Note: You need to set up your Teacher Mgrs before you input the students, but you can add more Teacher Mgrs at any time with these same directions.

Go to the Teacher Manager page by clicking on the Teacher Managers link in the left hand navigation.

There are two ways to add Teacher Mgrs to your account, either individually if you only need to add a handful, or with a CSV import if you have more than a handful.

WARNING: Some of your teachers may already be in our system.  If a teacher is already signed up for the Rocket Math Online game (even the free trial) then their email is in our database, they cannot be added in again.  If you try to add them it just won’t work for you.

Solution #1: Delete their account.  If they don’t have any student records they need to keep, just get them to delete their account from the upper right corner of their Account/Payment/Renew page.

Solution #2: Ask us to “MERGE” their account with yours.  If the teacher you want to add does have student progress records they want to keep–you don’t want to delete them.  And you cannot add them!  Instead write and ask us to “MERGE” their account with yours.  If you have enough unassigned seats, we can do that and they will become one of your teacher managers and use up some of your seats.  If that’s what you and the teacher both want, write to us and ask us to do that for you.

One way: Add Teacher Mgrs Individually.

On the Teacher Mgr page, click the blue Add Teacher Mgr button in the upper right.

You’ll see this dialog box (to the right) in which you enter their first name, last name and email. Give them a password.  When you hit the green “Create” button the system will send an email to the address you entered for them. They can go to the page to change it.  You should probably also send them a message so they know this is coming and where to go.

WARNING: If the teacher is already signed up for their own account you won’t be able to add them.  Their account will have to be deleted or merged.




Second way: Import Teacher Mgrs with a CSV file.

If you have more than a handful of teachers, you’ll want to use the CSV file method.

WARNING: If any of your teachers have already signed up for their own account they will have to be deleted before your csv will work.  Or if they have students and want to be “MERGED” take them off your csv import list and we will merge them after you are done importing the other teachers.

Click on the blue button that says “+Import teachers from CSV.”  Open the template that is provided in blue print “Excel template to fill in and then use the SAVE AS command to save the file in the format of Comma-separated value (CSV)

In the file: you just enter each teacher manager’s first and last name, their email address and a password.  (Keep track of the password because you have to tell them what it is!)  After you fill out this information save the file, but use SAVE AS and choose CSV (Comma delimited) as the file format.  See what that looks like to the left. (You don’t need to change the name of the file–just change the format from excel file to csv.  It will put a dot csv at the end of the file name.) If you don’t choose SAVE AS and choose the file format of CSV (Comma delimited) then your file will NOT import.

After saving the file in the CSV format, you have three steps.  1) In the pop-up for importing Teacher Mgrs click on Choose File at the top.  Go and find the file you just saved in the CSV format.

2) Click on the blue button at the bottom that says Parse CSV.

3) Wait for it!  If you don’t include any teachers who already have accounts, it will work.  Another pop-up will appear with the Teacher Mgrs info on it.  Go to the bottom and see another blue button which says “Import Managers”  Click on it to finish importing your teacher managers.

Send your Teacher Mgrs an email–soon

Send an email to your teachers with their password.  Tell them where to logon at  .  Don’t wait too long to let your teachers know about the incoming information or they’ll miss the email and then they won’t know how to enter the system.

Repeat as needed to add more Teacher Mgrs to help you monitor students.

Next, you or your Teacher Managers will go on to assign student login information to your “unassigned” seats so the students can login and play.

First–Do you have seats to which to assign logins?

For owners the orange box on your dashboard shows the number “Unassigned Seats” you have that can be assigned to students. 

For Teacher Mgrs, the blue box shows the number of “Available seats”–available for you to assign to students by setting up logins.

Get started with the + Import Students Logins From CSV  turquoise button.

Second–Have you set up Teacher Mgrs?

If you have more than one classroom of students, you will need to assign them to Teacher Mgrs.  So you first need to Add Teacher Mgrs to the account.  Please read and follow the directions about How to Add More Teacher Mgrs to your account BEFORE you start to assign login information to students. 

Plan A: Why not delegate?

If you have Teacher Mgrs, you can delegate the creation of logins to your teacher mgrs, once you have created them. They can each go to  login to their account and see this popup.

Your Teacher Mgrs can then put in up to 30 student logins on their own.  The usernames have to be unique to your school, but if they use a unique Teacher number and a nickname, (such as 4Alfie, 4Billy, 4Cathy) it should not be hard.  As the owner of the account, you’ll still be able to see all the students and review their progress, but you don’t have to enter all the logins yourself.  When Teacher Mgrs open their account and access this popup it already has their name as the Teacher Mgr.  It is much easier to do Plan A and delegate this to your teachers than to do a school-wide CSV file.

Plan B: If you are going to do everybody’s logins (more than 30) — you want to do an import with a CSV file–watch this video demonstration.

The popup shown below allows owners or Teacher Mgrs to enter up to 30 logins at a time.  There’s a note that says,  If you have to assign more than 30 seats use this link: “Import Student Logins from CSV.”  Click on the link to get to the import screen.

Next: Assign Logins to many seats at once–follow the 4 steps below.

You will see this pop-up page labeled “Import Student Logins From CSV” looks like this without the numbers to guide you .

Step 1.  It’s pretty hard and most people can’t do it correctly, but here goes.

Begin at #1 click on Use only this template. Please SAVE AS file type of CSV (comma delimited).and click it to get the latest, and most properly formatted template for starting your student file.

!!! (Please, you must start with this template and fill in the fields and then save with your name. The system is expecting these headings. Don’t just make up your own file because it won’t work!) Really!  It will never work.  A lot of people go wrong right here.  Start with our template.

See what the blank Excel template looks like below.

Username.  You’ll  create a username for each student. We do not want to collect personally identifiable information on your students, so we don’t want their actual names.  But make sure you know who goes to which username.  Only you need to know, we don’t.   *** See note below.

Passcode.  You’ll  create a passcode for each student. Make it short!

Learning Track code.  Enter the code number, and only the code number (1 through 12), for the Learning Track they will start in. You can change it at any time. Click here for the directions page about Learning Tracks if you need help deciding. This is the next thing that a lot of people get wrong–you have to use the code number.  The computer will not understand the name of the Learning Track.

Teacher Mgr email.  You must add the Teacher Mgr’s email address to connect each student to their Teacher Mgr.  CAREFUL! It needs to be a Teacher Mgr email address that is already set up in the account. If you try to import with Teacher names rather than emails or if a single one of those emails is not in the system the same way–the import will not work!

Class name.  Please leave this blank!  This is a future plan for schools in which teachers have multiple classes.

Look out! The biggest pitfall is this SAVE AS step.

Once you have completed the file, use SAVE AS to save it to your computer. Choose the file type of a CSV (Comma delimited). Note: You work with it as an excel file, so when you’re done you have to choose Save As and from the Save as type find and choose CSV (Comma delimited) in the list.   See what that looks like here.

If it still has  .xlsx appended to the end of the file name then you didn’t save it in the CSV file type. Your file name should have .csv appended at the end if you did it right.  If you don’t choose SAVE AS and select file type CSV (Comma delimited) then your file won’t import–guaranteed!  Here’s where most people go wrong–because like me, I never even noticed there was such a thing as “file type” and had never used it to change the format of a file before.

Be sure to save the file somewhere you can find again, because you’ll need it again in the next step. 

Step 2. Import the CSV file

Now go back to the pop-up page labeled “Import Student Logins From CSV.” See it below and do #2 “Choose file”

Browse to your file saved in the CSV file type (it MUST have .csv appended to the name of your file) you just saved on your computer and select it.  Now the name of the file should show up in this box.

Step 3. Parse the file. I don’t even know what this does, do you?

Then go to the bottom of the page and hit the blue button at #3 that saysParse CSV.”

After you hit “Parse CSV” you’ll see a list of your students if this is working for you.

Step 4. Import the students.

The final step requires you to scroll to the bottom of the list of your students and click on the blue button that says “Import Students.” Then they will be set up in the system.

If something goes wrong, use the red button on your Dashboard that says “Delete ALL students!” It is extreme.  Do NOT do this if some classes have started working!  Do not do this if you have already merged some teachers and their students into your account.  Delete All Students will clear out ALL of your student data, allowing you to start over and re-import.

If you have a bunch of trouble, Delete All students! and send me your CSV file and I will do the import for you. But don’t do that until you have saved it as the file type that shows .CSV at the end. -Dr.Don

***BE KIND.  Your students have to enter the username, passcode and Account number every time they login to play.  So be kind and make these short, easy to remember, and easy to type in.  Initials or nickname for username,  a short word or 4 digits for a passcode.

***You can create and keep a copy of the file with the students’ names, but you can’t import it.  Here’s how:

  1. Upload the blank template onto your computer.
  2. Add a column at the left of the columns that are on the template and label it student names.
  3. Fill out names and usernames and passcodes and Learning Track codes and Teacher Mgr email addresses.
  4. Save a copy of this “with names” file on your computer for use in the school to share with teachers, etc.
  5. Open a copy and delete the first lefthand column with student names and save as file type .CSV (comma delimited) “without names.”
  6. Use that “without names” copy to import into our system.  Now you have both.


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Step 4: Share Login Info with the Student (and parent)

If you just have your family it’s easy, just tell your kids what their username, passcode and Customer name/number are.  Maybe write it down on a piece of paper?  They have to enter this information every time they want to play.  You can go back and edit that information if you decide you chose something too long to type or too hard to remember.

What if you have a class full of students?

Export students

In your dashboard there is a blue button that says, Export Students(I know you’re wondering who would pay for them sight unseen.)  It is outlined in black in this picture with an arrow pointing toward it.  Clicking on this button does not send your students away, instead it creates an excel file with the login information of all your students listed.  So you can walk around and give them the information.

I promise I will figure out a way that it will print that info out onto little Avery labels that you can paste onto something and give to them.  Just not this month.


Parent Letter

Share the login information with parents!

You want your students to play at home as well as at school!  The best way to do that is to let the parents know how their students should login.

  • Print out a class set of this handy Parent Letter
  • Complete each student’s login information so they can take it home.
  • Have them take it home to share with their parents.
  • Note the green feedback button for when there are technical difficulties.

A five to ten minute session each evening at home can make a huge difference in progress!

You can also find a link to this “Parent Letter” on your dashboard in the left hand black navigation bar.

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Step 5: Play the Game and Learn

At first, it may seem like the way Rocket Math presents the same simple facts over and over, is so easy, it must be a waste of time.

       But like anything you learn, you have to start where it seems easy and then build up to where it is hard.  Rocket Math has been effective helping students learn their math facts for over 20 years.  It is designed according to scientifically designed learning principles, which is why it works, if students will work it.  Rocket Math carefully and slowly introduces facts to learn in such a way that students can achieve fluency with each set of facts as they progress through the alphabet A through Z.  Let me explain.
         Set A begins with two facts and their reverses, e.g., 2+1, 1+2, 3+1 and 1+3.  Dead simple, huh?  But in answering those the student learns what it is like to instantly “know” an answer rather than having to figure it out.  The student says to himself or herself, “Well, I know that one.”  The student learns he or she can answer a fact instantly with no hesitation every time based on recall and not figuring it out.  The game requires the student to answer the problems at a fast rate, proving that he or she knows those facts.  Once that level is passed the game adds two more facts and their reverses,.  The same process of answering them (and still remembering Set A) instantly with no hesitation every time.  When that is achieved, the game moves the student on to Set C, two more facts and their reverses.  Eventually, every student gets to a fact on which they hesitate (maybe one they have to count on their fingers), meaning they can’t answer within the 3 seconds allowed.  Mission Control then says the problem and the correct answer, has the student answer that problem, then gives two different facts to answer and goes back to check on the fact the student hesitated on again.  If the student answers within 3 seconds then the game moves on.
     In the Take-Off phase the student is introduced to the two new facts and their reverses.  That’s all the student has to answer.  But the student has to answer each one instantly.  If the student is hesitant on any of those facts (or makes an error) then they have to Start Over and do the Take-Off phase over again.  They have to do 12 in a row without an error or a hesitation.  Once the Take-Off phase is passed the student goes into the Orbit phase, where there is a mix of recently introduced facts along with the new facts.  The student has to answer up to 30 facts, and is allowed only two errors or hesitations. After the third error or hesitation the student has to Start Over on the Orbit Phase.  Once the Orbit phase is passed, the student goes on to the Universe phase, which mixes up all the facts learned so far and presents them randomly.  Again the student has to do up to 30 problems and can only hesitate on 2 or them or he or she has to start over.  But once the student proves that all of those facts can be answered without hesitation, the game moves on to the next level, introducing two more facts and their reverses.
      In the Worksheet Program, students practice with a partner.  In the Online Game the student practices with the computer.  In both versions of Rocket Math the students follow the same careful sequence and slowly, but successfully, build mastery of all of the facts in an operation.  It’s hard work and takes a while, but we try to make it fun along the way.  It will work for everybody, but not everybody is willing to do the work.  At least, now you understand how Rocket Math is designed so it can teach mastery of math facts.

You may have noticed there were no games at the admin site where you’ve been setting things up.  You are right.  No fun and games there.  The fun is all at another site:

Bookmark this site or make a button for it.

PLEASE in self-defense teach your students how to bookmark the site.  Otherwise they’re going to ask you to enter the url over and over again.

The first thing they will see will be this “enter’ screen.  Students just hit the “enter!” button and it sort of wakes up the game, so it knows to ask for the login information.

Students enter Username, Passcode and Account Number

Next the login screen comes up.  Students must enter their username, passcode, and Account Number to login and play.  (Some early adopting customers may have a name there–that’s OK.) Students have to enter all three pieces of information right, so they may need some help in the beginning.

If you aren’t using your account number, we recommend that you change to that. It is shorter and it is unique.  The owner of the account can go back and edit what is in the the Customer Account field in “My Profile” if it something other than your Customer Account.  BEWARE!  If you change that, instantly all the students will have to change what they enter, so you have to let them know.  (Maybe re-do the Parent letters?)

The owner can also edit student’s usernames and passcodes in your dashboard on the row with their info.  I wouldn’t throw in the towel immediately, but there comes a point where it’s smarter to make things easier.

You can also change their Learning Track from the Actions button at the end of that same row.

Encourage students to watch the BASIC TRAINING video.

By the way, here’s a link to the BASIC TRAINING-video I made for them.  (It does not go to YouTube!)  Encourage your students to view it–maybe when they have to take a battery recharge.  It is 9 minutes long. You can see the BASIC TRAINING link in the bottom right corner of the Start page, before or after they play.  In the video, Dr. Don speaks from Mission Control with encouragement and valuable tips on to how to play the game.

Any problems with the game?  Use the Feedback button.

Finally, there is this green Feedback button to the far right of the playing screen.  Students can use that to report a problem, when the game doesn’t go right.  They can click on the screen on the part that isn’t working and it will send the information directly to the developers.  It will also tell the developers what kind of device and which browser the student was using, in case that information is found to be relevant.  Please encourage students to use that so we can get specific information about any glitches in the game.

Ask students to log out after each session.

Students should logout when they are done playing. THIS IS ESSENTIAL IF YOU WANT ANOTHER STUDENT TO BE ABLE TO USE THAT DEVICE!   On every screen in the upper left hand corner is the curvy arrow.  Clicking on that will take you back to the Start Your Mission page.  Clicking it again will take the students to the Logout page, which just has a white logout box.  Clicking on that box logs them out.  It is helpful to the playing of the game if they logout each time they are done.  Also, they have to be logged out for you to change their Learning Track.

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Step 6: Monitor How Students are Progressing

(1) Individually Changing Learning Track or Teacher Mgr

When a student finishes a Learning Track you’ll need to switch that student to another one. This function is on the Individual Action button.

Note: Scroll down to see how to do this in bulk.

Go to the green button at the end of that student’s row that says Individual Action.”  Pull down for a short menu, outlined in black in this picture that includes “Change Learning Track.”

Next you will get this popup named “Change Learning Track” which has a pull down menu of all twelve Learning Tracks.  Choose the one you want and then click on the green “Assign” button.  Should be accomplished now.

Only the owner (AKA Subscription Manager) can change Teacher Mgr.  If you are the owner/subscription manager for your school you can change Teacher Mgrs for an individual student.  To do that use the Individual Action button.  First, use the Disconnect Teacher Mgr.  That makes the student a sort of free agent with n/a as Teacher Mgr.  Then go back to the Individual Action button and choose Connect Teacher Mgr.  That brings this kind of pop-up with the names of the Teacher Mgrs from which to choose.  Select the one you want and hit the green button that says “Connect.”

(2) Changing Teacher Mgr (Disconnect and Connect to someone new)

You can change the teacher for a student or a set of students.

(1) First select the student or students you want to change or connect to someone new.  To select individual students put a check mark in the little box at the beginning or left hand side of their row.  To select all the students use the Select All option at the top of the column of boxes.  You can also “De-select All” if you need to. Somebody has to be selected or nothing happens!

(2)  Pull-down menu on orange “Bulk Actions” button at the upper right.  Go to the orange Bulk Actions button in the upper right hand of the owner’s dashboard.  Pull down and click on “Disconnect Teacher.”  Now the student or students are sort of a “free agent” if you will.

Now be sure to “select” the students you want to connect to a new teacher.  After you have selected them go to the orange Actions button, pull down and you’ll see “Connect Teacher.”  Choose that action and a pop-up will give you the options of Teacher Mgrs in the account (see above).  You have to pull down to see who all is available, but then select one and hit the green “Connect” button to make it happen for all the students you had selected.

(3) Making a lot of changes (such as new teacher(s) or start of new year) all at once.

We have a feature that will allow you to change or “update” your database to change Teacher Mgrs and or Learning Tracks for all or most of your students all at once.  See the teal button (pictured below) on your dashboard that says “Import CSV to update database?” This update can only be done from within the owner or Subscription Manager’s account.

This will enable you to update as many Teacher Mgrs or Learning Tracks as you want with one import.  Handy for starting the new school year!   When you click on this button you get the  popup pictured below, that tells you what to do, but we’ll cover it anyway.

You start by getting an up-to-date file of all the student logins in your account.  (Hopefully, you do this when no one is around making changes in the student logins or Learning Tracks while you are doing this.)

You can then make changes in this file as you want.  You can change the number of the Learning Track for students to a different code.  You can change the Teacher Mgrs by putting in the email address of a different Teacher Mgr (who is already in your account).  You can do these changes but leave the username and password intact for students, so they can login as they did before.  This will also retain their progress and the record of the Learning Tracks they have completed.

Now for the hard part.  After making changes, save the file with a new name but choose SAVE AS and pick CSV (comma delimited) as the file type.  This is the only way it will import.  You can save as Comma Delimited from a Mac if you save it in Google first, then save as Comma Delimited.

Now you are ready to import it back again.  See the choose file box, and browse to find the new file you just created.  Then click on the blue button to Parse File and it should all happen for you.

As always, we’re here to help if you get stuck.  If you get an error message or something technically weird, please use the green feedback button on the right hand edge of your screen to report glitches directly to the technical experts.


Students may ask you to change their Learning Track, just as soon as it gets a little hard.  They may have to start over a couple of times and if they lack much perseverance, they will want to quit. But they only learn the facts if they stick with it.  If they skip around they are going to be wasting their time.  If you assigned it, then they ought to be learning those facts.

Here is a link to a “Toughness Certificate” you can use for students who have a hard time with Rocket Math and need to be encouraged to stay the course.

Starting all over.  You can also tell students (and this is a fact) that if they leave a Learning Track, when they come back, they start over at Set A.  So they lose all they have gained by quitting before they reach Level Z.  I believe that teaching the lesson that hard work and perseverance helps you succeed, especially when you are getting discouraged, is the best thing we can do for young people.  Encourage them to stay the course.  Then celebrate mightily when they succeed!  Woo-hoo!  They are learning a great life lesson.

This 20-minute “Battery Down” break is a feature, not a bug.

Slamming through these facts at the rate of 3 seconds apiece (or less as they go faster) is very INTENSE.

Students will do this game for a couple of hours at a time if you let them. But, here’s the problem.  They will only do it for a couple of days, and then they will just wear out.  They just won’t want to do it anymore.  We don’t want them to lose their enthusiasm, so…….

After five minutes of play, up comes this screen (to the right).  We say the battery is down and will need at least 20 minutes to “recharge.” The countdown timer shows the amount of time left until the student’s break is over.  The student has to take at least a 20 minute break.  We want them to do a little practice a couple of times a day, but spaced out over a month or two.  The it takes for them to get through an operation, (the longer this is spaced out) the longer they will retain the information.  And they need to know these facts for a lifetime!  So a little bit each day is far better than sitting down for long periods of time until they are sick of it.

We purposely planned for your students to end a session anxious to play again.

Yes, they may complain that they have to stop, but that ensures that they will want to come back again later.  You want them to end their sessions wanting to play more.  That’s how you can get them to play and practice, time after time, day after day until they reach Level Z.  That’s how we win and that’s how they win!

You can increase play time to ten or 15 minutes, but should you? Only if they still LOVE it!

After years of game play lasting only five minutes at a time, under pressure from customers, Dr. Don allowed a change.  We added a feature to allow you, the parent or teacher, to adjust student play time UP to ten or even 15 minutes.  But with this freedom comes a great responsibility.   You have to make sure they are still enjoying playing!  If you increase the time, you have to make sure they are not getting tired of playing!  [Anecdotally, some students complained on the green feedback button the first day they had to play for ten minutes!]  The minute you hear a student moan or groan or complain, please move them back to 5 minutes! Seriously!! The first time anyone complains, move them back to 5 minutes.  And anyone else who does it, move them too.   They can learn just fine only working five minutes at a stretch!  Remember, you want them to practice at home also, which they won’t do if they are getting sick of it.  You want them to practice the whole time they are assigned to do it–and they won’t do that if they aren’t motivated to keep going.  So you better be sure if you move them up to ten or fifteen minutes.

The more students do, the more you need to motivate them.

The best way to motivate students, of course, is to find ways to have them share their success. You can see in the black navigation bar we have two (2) easy-to-use tools available for you.

(1) The Color in Rocket Chart.

This chart is the same for all Learning Tracks.  You or the student need to circle the Learning Track before they begin.  [Notice the implied, “Collect all 12!]  Students color each segment after their complete a phase such as Take-Off, Orbit or Universe.  In the game they get congratulated and the student can color in the Rocket Chart and then click the “go” button to start the next phase.  Some students may not want to stop during their few minutes of play, and they can color in whatever they have passed after the whole session has ended.  Students color in from the bottom as they finish the phases and finish the sets from A to Z.

Here’s an example of a student proudly displaying (for the teacher’s camera phone) an early version of completed Rocket Chart.  Students are proud of it because they worked hard to fill it up and because you act like it is a big deal.

(2) Learning Track Certificates.

The second motivational tool right there in your navigation bar is the Learning Track certificates.  We created twelve of them–a different one for each Learning Track.  We have them in grayscale (if you don’t have a color printer) and in beautiful, living color.  The twelve are hooked together in one file, but you can just print the page you want, or you can print them all and make copies.

If you aren’t keeping track of who finishes which Learning Track you can click on the “Export Learning Track Summary” function from the orange Actions button and you’ll get a list of who got to Level Z with which Learning Tracks.

Have a ceremony every couple of weeks and award these certificates to the students who earned them.  Call them up, shake their hand (have the principal come in for this to make it really special), give them their certificate, and have them stand and receive any other students who earned certificates.  Because all your other students know they can get to Set Z, they will be motivated to do so.  Your job is to make them want to keep doing the Rocket Math game until they complete ALL the Learning Tracks.


While student are playing, you can see how they are progressing without looking over their shoulder.

** Up to the first 50 or you can choose 100 students are displayed on a page. If you have more than 100 students they will be displayed on subsequent pages.  To see the data on those other students you have to move to those pages.  At the bottom of the list you can see the pages listed and you can navigate to see or display the data for those other students.

(1) Select the students to whom the action will apply.

You need to put checkmarks in the box at the start (left hand) of the row for every student to whom you wish to apply an action.  You can choose “Select All” from the menu at the top of the column of boxes.  Students without a checkmark by their row will not receive the intended action.

(2) Go to the orange Bulk Actions button.

With the students selected, find the orange Bulk Actions button (above the names) and pull down for a the menu of Actions that can be applied to all the selected students.

(3) Choose your Actions

You may choose among  Review Progress, Export Progress, or Export Learning Track Summary explained below on this page. Also available are Disconnect and Connect Teacher Mgr [explained in 6A of the Help menu]  which are used to change Teacher Mgr.  You can erase students in bulk if you need to.  Finally you can change the amount of play time, which is explained in 6B of the Help menu.

Review Progress

Once you have clicked on Review Progress, then after a second, you’ll see this Progress Review screen.

The display of their progress shows:

  • their username (we don’t keep PII*),
  • What learning track they are currently in,
  • Login  The date they last logged in (you can tell if they played recently).
  • # of Start Overs.  When a student has one error correction in Take-Off, or three error corrections in Orbit or Universe, they have to do that part over again, before they can pass it.  This is how the game gives the student extra practice on items where they need it.  Everybody has some Start Overs and some need more practice than others, so they get more Start Overs.
  • Difficulty score. Students with scores below 1 are finding this pretty easy (they average less than one Start Over every part).  Student scores over 3 are having a harder time.  Watch them play to see if they have some bad habits you can help them correct.  If they are passing eventually they are learning, but they are going to need more encouragement to get there, because it is a lot harder for them.
  • PP.  PP stands for Parts Passed–this is the total number of parts passed in this Learning Track.  The column is boxed in goldenrod for this picture. Remember, there are three parts to each A-Z level, T-Take Off, O-Orbit, U-Universe so a total of 78 parts for each Learning Track.  As students finish 3 parts and complete a level it is colored goldenrod in the chart as a graphic display of their progress.
  • PPT.  PPT stands for Parts Passed Today.  This shows in green.  The first student passed 6 parts today in this picture, which completed two levels!  But then if you look back at the calendar of logins for today, that student had 5 logins today, so the student was really working. Remember that students can only play for a few minutes at a time, so passing one or two parts is all you can expect in one login.
  • Logins in the last 2 weeks.  This section shows a mini calendar of the last two weeks with a letter for every day: S M T W T F S.  Every day that this student logged in there will be a number instead of a letter.  If the student logged in only at school, there will be a “1” showing.  You can see the numbers underlined in red for the first student.  If they logged in at home too, there will be a “2” in that spot.  A “3” or a “4” means this student is really going for gold!
  • Total.  This is the total of times that student has logged in during the last two weeks.  (We just added up the numbers in the calendar for you.)  You can use this total to recognize and reward students who are really putting forth a good effort.
  • The unlabeled column is the current set on which the student is working.  This information is graphically displayed to the right.

When you change their learning track, they will, of course, start over at Set A.

Export Progress

If you choose the Export Progress (with the students selected) a file will download on your computer, wherever your browser puts downloaded files.  This is an excel type file and will open with whatever your computer chooses to open it with.

Looks like this one.  But then you can share with whomever, or take it home to peruse over with your favorite beverage.  Same information as noted above in Review Progress.

Remember, the system will export the data for all the students selected.  However, only the first 100 students are displayed and selected on the first page.  You have to go to the bottom of the list and go to the other pages. (See above.)  Once there the students on that page will be selected and you can export their data.

Export Learning Track Summary.

The third thing you can select in the pull down menu, to monitor progress, is the Learning Track Summary.  The system is collecting data on student progress in all Learning Tracks they complete.  You will know which Learning Tracks each student completed during the year, as well as what level they completed on each Learning Track when they left it.

Remember, the system will export the data for all the students selected.  However, only the first 100 students are displayed and selected on the first page.  You have to go to the bottom of the list and go to the other pages. (See above.)  Once there the students on that page will be selected and you can export their data.

*PII–Personally Identifiable Information

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Watch this video if you are a parent or teacher (school admins, see next video)